Terms of service

Last Updated: April 2026

Welcome to Elvandro.

These Terms of Service ("Terms") govern your access to and use of the Elvandro website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website.

1. About Elvandro

Elvandro is an online retailer specializing in authentic premium branded apparel offered at outlet prices.

Our collections primarily include past-season inventory, outlet merchandise, overstock products, discontinued styles, and excess inventory sourced through trusted supply channels.

Product availability may be limited and certain items may not be restocked once sold out.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or region.
  • You are legally capable of entering into binding agreements.
  • All information you provide is accurate and complete.

You agree not to use our website for any unlawful or unauthorized purpose.

3. Product Information

We strive to ensure that all product descriptions, images, sizing information, and pricing are accurate.

However:

  • Colors may vary slightly depending on your monitor or device.
  • Product measurements may vary slightly.
  • Availability is subject to change without notice.
  • Certain items may sell out before your order is processed.

We reserve the right to correct pricing errors, product descriptions, or inventory inaccuracies at any time.

4. Pricing

All prices displayed on our website are shown in the selected currency and may change without prior notice.

Promotional pricing and discounts are available for a limited time and cannot be applied retroactively.

Taxes, customs duties, and import fees (where applicable) are the responsibility of the customer unless otherwise stated.

5. Orders

After placing an order, you'll receive an order confirmation email.

This email confirms that we've received your order—it does not guarantee acceptance.

We reserve the right to:

  • Cancel suspicious or fraudulent orders
  • Limit quantities purchased
  • Refuse orders that violate these Terms
  • Cancel orders due to pricing or inventory errors

If your order cannot be fulfilled, any payment collected will be refunded.

6. Payment

We accept secure payments through approved payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payment information is encrypted and processed securely.

Elvandro does not store your full payment information.

7. Shipping

Shipping times, delivery estimates, and shipping fees are provided in our Shipping Policy.

Delivery times are estimates only and may be affected by:

  • Customs clearance
  • Carrier delays
  • Weather conditions
  • Public holidays
  • High shipping volumes

Elvandro is not responsible for delays caused by third-party shipping carriers once an order has been dispatched.

8. Returns & Refunds

Our 30-Day Return Policy allows eligible items to be returned within 30 days of delivery.

Returned items must:

  • Be unworn and unused
  • Include original tags
  • Be returned in their original condition
  • Include proof of purchase

For complete details, please refer to our Return & Refund Policy.

9. Intellectual Property

All content on this website—including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Text
  • Icons

is the property of Elvandro or its licensors and may not be copied, reproduced, or distributed without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for illegal purposes.
  • Upload malicious software or viruses.
  • Attempt unauthorized access to our systems.
  • Copy or scrape website content.
  • Interfere with the operation of the website.

Violation of these Terms may result in suspension or termination of your access.

11. Third-Party Services

Our website may include links to third-party websites or services.

Elvandro is not responsible for the content, policies, or practices of any third-party websites.

Your use of third-party services is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Elvandro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Purchase of products
  • Delivery delays
  • Temporary website interruptions
  • Loss of profits or data

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

13. Disclaimer

While we make every effort to keep our website accurate and up to date, all information is provided on an "as available" basis.

We do not guarantee that:

  • The website will always be uninterrupted.
  • All information is error-free.
  • Every product will always be available.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of our website constitutes acceptance of any revised Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of Elvandro.

Any disputes arising from these Terms shall be resolved in accordance with the applicable laws and competent courts of the relevant jurisdiction.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Elvandro Customer Support

📧 Email: jerry12980@outlook.com

We aim to respond to all inquiries within 24 business hours.